24/7 emergency support — Response within 1 hour
Emergency support for webshops and servers — Magento, WooCommerce, Shopware and custom environments. Always available, from €55 per hour. Evenings, nights and weekends included.
Shop down, server offline or broken checkout? We respond within 1 hour — 24/7, including weekends.
Proactive monitoring of your webshop and server. We spot problems before they cost you revenue.
Linux servers on Ubuntu 22.04 with Nginx, PHP, Redis and Elasticsearch — including SSL and monitoring.
From emergency repairs to full management — we keep your webshop and server running.
Shop down, error message or broken checkout? Report it and we take action immediately. Fixed price, no debate.
We move your server to our environment. Faster access for us = faster help for you.
Monitoring, analytics, heatmaps and SEO — we see what happens and improve before revenue leaks away.
From report to resolution in three steps.
Call, email or use the contact form. Briefly describe what is wrong — we handle the rest.
We confirm your report and start analysis immediately. No waiting lists, no callbacks tomorrow.
Your shop or server is running again. From €55 per hour — regardless of time.
Beyond technical monitoring, we help with visitor insights, safe Git releases, and better visibility in Google.
CPU, RAM, disk space, uptime and performance — we monitor your server continuously and act before customers notice issues.
We set up Google Analytics, verify tracking, and help you understand where visitors drop off or convert.
Safe code deployments via Git: branches, releases and rollback when an update fails — without production panic.
Heatmaps show where visitors click, scroll and leave. We use this to improve checkout, navigation and conversion.
Technical SEO, speed, metadata and content advice — so your webshop ranks better in Google.
Besides emergency reports we offer three packages for ongoing management of shop and server.
We move your server and webshop to our environment for faster access and better support.
We continuously monitor your webshop and server and reach out when changes are needed.
Full environment — webshop and server — monitored and managed by us when needed.
Note: When your shop or server suddenly behaves differently and immediate intervention is required (e.g. in the middle of the night), this falls outside this package. These emergency situations are handled from €55 per hour.